Terms and conditions

By accessing this website or by placing a verbal, fax or any other form of order with Digital Sign Technologies (DST), you agree to the following terms and conditions and other applicable law. If you do not agree to be bound by these terms and conditions, you should not attempt purchasing any products from DST or use this website. 

All the information, contents, text, images, including but not limited to html code, photography and buttons is the property of DST and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express, advance, written consent. All trademarks used or referred to in this site are the property of their respective owners. 

Links on this site may lead to services or sites not operated by DST or its companies. No judgment or warranty is made with respect to such other services or sites and DST takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk. 

The products are sold "as is" and DST expressly disclaims all warranties of any kind whether express or implied including the warranties of merchantability and fitness for a particular purpose. In no event shall DST or any of its employees or contractors be liable for any damages whatsoever in connection with the products supplied by DST, information or material on this web site, including but not limited to actual, consequential, direct, exemplary, incidental, indirect, punitive or special damages. 

Inks and ink cartridges supplied by DST have not been approved by the Original Equipment Manufacturers (OEM) to use on their machines. By using such products you assume the risk associated with the use of non-original (third party) inks. DST cannot be held liable for any damage to your equipment, to your business or any person as a direct or indirect result of using the products supplied by DST. The maximum liability of DST shall not exceed the cost of the product sold to you under the most recent invoice.

By using Print Head Doctor equipment you assume the risk of permanent damage to the print head(s) that you are trying to clean, and all the possible damages and health risks arising from the use of Print Head Doctor and the fluids supplied by DST. 

Print Head Doctor warranty: standard warranty on Print Head Doctor is 1 year. It covers all parts except filters and fluids. 

Return policy: Product may be returned within 15 days from the ship date for a full refund, provided that it hasn't been used and has the original packaging. Opened ink bottles or used ink cartridges cannot be returned. Please contact us for an RMA number before shipping the goods to us. RMA should be referenced on the packaging. Print Head Doctor machines can be returned within 15 days for a full refund of the purchase price if the machine hasn't been used and fluid bottles haven't been opened. Otherwise we will refund the cost of the machine minus the cost of used fluids and minus $500 fee that is required for us to replace the parts that were in contact with fluids.

Legal disputes shall take place in the provincial court of Ontario, Canada.