Terms and Conditions

Last Updated: April 21, 2025

Welcome to Digital Sign Technologies Inc. ("DST," "we," or "us"). These Terms and Conditions ("Terms") govern your access to and use of DST’s websites, products, and services, including:

  • Websites: www.digitalsigntech.net, www.printheaddoctor.com, www.wimeter.ai, www.easytag.ai, www.printheadtester.com, and any future DST domains (collectively, the “Sites”)
  • Products and Services: including but not limited to Print Head Doctor (PHD), Print Head Tester (PHT), WiMeter, Easytag, fluorescent inks, UV curable inks, eco-solvent inks, latex inks, dye sublimation inks, ink cartridges, ink bags, chip chargers, print heads, bulk ink systems, bulk inks, ink chips, maintenance fluids, accessories, ink degassing systems, 3D printing materials, recovery fluids, chemical agents, consumables, software, and any other current or future DST offerings (collectively, the “Services”).

By accessing the Sites, placing an order (verbally, by fax, or electronically), or using any DST product or service, you agree to be bound by these Terms and all applicable laws. If you do not agree, do not use our Sites, products, or Services.

Acknowledgment of Terms By using DST’s Sites, purchasing products, or utilizing Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety. 

1. User Eligibility and Registration You may use the Sites as a "Visitor" or register as a "Registered User." To register, you must provide accurate and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. Ownership and Intellectual Property All content on the Sites and all components of DST’s products and services, including but not limited to Print Head Doctor, Print Head Tester, WiMeter, Easytag, and any current or future DST product or service, are the property of DST and protected by intellectual property laws. This includes, but is not limited to, hardware designs, schematics, software, code, algorithms, product formulations, engineering methods, visual content, text, images, branding, documentation, and all other proprietary information.

You may not copy, modify, reproduce, reverse engineer, decompile, disassemble, distribute, or use any DST materials or products in whole or in part without express prior written permission from DST. All trademarks, trade names, logos, and service marks used or displayed are the property of DST or their respective owners.

3. Linked Sites DST is not responsible for the content or practices of third-party sites linked from our Sites. Accessing such sites is at your own risk.

4. Your Content If you submit any content to DST through the Sites or Services, you grant us a non-exclusive, worldwide license to use, reproduce, and distribute that content as necessary to operate our Services.

5. Privacy Your use of the Sites and Services is subject to our Privacy Policy.

6. General Conduct You agree not to violate laws, infringe rights, or interfere with our Sites or Services.

7. Product Use and Warranties All DST products are provided "as is," with no warranties of any kind, except where specifically provided in writing. This includes the disclaimer of implied warranties of merchantability, fitness for a particular purpose, and non-infringement. DST does not guarantee performance or compatibility. Certain DST products, such as Print Head Doctor, may include a limited written warranty, in which case that written warranty shall govern.

8. Intended Use Notice Print Head Doctor and Print Head Tester are designed exclusively for commercial and industrial use and are not intended for personal, home, or consumer applications. WiMeter and Easytag may be used in both residential and business environments. Where applicable, consumer rights under the Consumer Protection Act, 2002 (Ontario) may apply. DST disclaims all warranties and liabilities to the fullest extent permitted by law.

9. Liability Disclaimer To the maximum extent permitted by applicable law, Digital Sign Technologies Inc. (DST), including its directors, officers, employees, contractors, agents, licensors, affiliates, and representatives, shall not be liable for any claims, demands, losses, liabilities, costs, expenses, or damages of any kind, whether in contract, tort, strict liability, or otherwise, including but not limited to:

  • Personal injury, illness, or death
  • Chemical exposure or toxicity
  • Equipment damage, data loss, or printhead failure
  • Environmental harm, contamination, or non-compliance with regulations
  • Business interruption, lost profits, lost revenue, or financial damages
  • Damage to third-party equipment, property, or infrastructure

This exclusion of liability applies even if DST has been advised of the possibility of such damages and regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other legal or equitable theory.

All DST products and services, including but not limited to recovery fluids, printing inks, chemicals, equipment, accessories, and software, are provided entirely at the user's own risk. You are solely and fully responsible for assessing suitability, usage, storage, disposal, safety protocols, and regulatory compliance for any product or service.

No information or advice, whether written or oral, provided by DST or its representatives, shall create any warranty or liability unless expressly outlined in a written product-specific warranty.

If you do not fully accept these terms and all associated risks, you must not use DST products, services, or websites.

10. Limitation of Liability To the fullest extent permitted by law, the total cumulative liability of DST and its affiliates, whether in contract, warranty, tort (including negligence), product liability, or any other legal or equitable theory, shall be strictly limited to the lesser of:

  • The actual amount paid by you for the specific product or service giving rise to the claim, or

  • USD $100.

This limitation shall apply even if the remedy fails of its essential purpose. In jurisdictions that do not allow limitations on implied warranties or liability for incidental or consequential damages, some of the above limitations may not apply. In such cases, DST’s liability will be limited to the maximum extent permitted by law.

21. Right to Refuse Service DST reserves the right to refuse or cancel any order or service, in whole or in part, at our sole discretion, for any reason including suspected fraud, violation of these Terms, legal compliance issues, or misuse of our Sites, products, or services.

22. Governing Language These Terms and all related documents shall be interpreted in the English language. In the event of any discrepancy between translated versions and the English version, the English version shall prevail.

11. Returns and Refunds Returns are accepted within 15 days of receipt of the product by the customer, provided the product is unused and in its original packaging. Opened ink bottles, used ink cartridges, and any items showing signs of use or tampering are non-refundable.

For Print Head Doctor and Print Head Tester returns, please refer to the product-specific return policies available at:

You must obtain a Return Merchandise Authorization (RMA) number from DST before returning any item. The RMA number must be clearly referenced on the return packaging. Unauthorized returns may be refused.

12. Product Warranty Warranty terms for each DST product are detailed on the respective product websites. For complete warranty coverage, eligibility, and conditions, please refer to:

13. Product-Specific Terms Additional product-specific terms, limitations, and conditions of use are available at the following websites:

14. Export Compliance You agree to comply with applicable export laws and confirm you are not in a restricted country or on a prohibited list.

15. Accessibility Contact DST if you require accessibility support.

16. Force Majeure DST is not liable for delays or failures due to circumstances beyond our control, including natural disasters, labor issues, or supply chain disruptions.

17. Indemnification You agree to indemnify and hold DST harmless from any claims, losses, or damages arising from your use of DST products or violation of these Terms.

18. Severability and Entire Agreement If any part of these Terms is unenforceable, the rest shall remain in effect. These Terms are the entire agreement between you and DST.

19. Changes to These Terms We may update these Terms at any time. Continued use of our Sites or Services signifies your acceptance of the revised Terms.

20. International Use Disclaimer Users accessing the Sites or purchasing DST products from outside Canada do so at their own risk and are responsible for compliance with local laws.

21. Governing Law and Jurisdiction These Terms are governed by the laws of Ontario, Canada. All disputes must be resolved in the provincial courts located in Mississauga, Ontario.

22. Contact Us Digital Sign Technologies Inc. Mississauga, Ontario, Canada Email: support@digitalsigntech.net